Discover Secure Logiq
Who are we?
Since 2011 Secure Logiq have been developing the missing piece of the HD surveillance jigsaw, servers specifically designed for HD surveillance. A new concept in the surveillance industry, our team of technical experts have over 200 years of both IP CCTV and server experience and boasts respected thought leaders from both the HD Surveillance and IT hardware industries.
Your Queries Answered
FAQ
Secure Logiq’s company ethos is based on four core principles – to provide the Fastest Performance, the Biggest Storage, the Most Resilience and the Best Value in HD processing and storage technology.
Secure Logiq is now the world’s leading independant producer of ultra-high-performance HD surveillance servers and is unique in being entirely dedicated to the development of advanced, high-throughput video data processing and storage technology.
A Great British manufacturer with a new purpose built HQ and Manufacturing facility in Crawley, UK and a Middle East Headquarters and showroom in Business Bay, Dubai, Secure Logiq also provide a unique range of professional services and custom solutions to the HD CCTV surveillance and electronic security sector.
Logiqal Support
At Secure Logiq we have the opinion that it is only a great product if it has great support, this forms a fundamental part of our value proposition. One common question is ‘How can you compete with a global on-site warranty?’ and the answer is simple: we design systems with added resilience that simply do not go wrong in the field, we have never had a critical server failure that involved recording downtime. Redundant Disks and PSUs ensure that the most common server components to fail have hot spares and our servers will continue to function normally even after disk and power supply failure.
All Secure Logiq products have a minimum 3-year advance replacement warranty and Enterprise products carry a 5 year next business day onsite warranty globally. All products have lifetime telephone support and remote assistance. If a hot-swap component has failed we will send a replacement out the same business day and you can follow our innovative and simple to understand video guide to quickly install it when it arrives
Our unique system architecture means that any time taken to rebuild a RAID system is a fraction of our competitors and has negligible effect on system resources or the performance of the system.
Any onsite Technical problems can be diagnosed and resolved using our free remote support services, our technical experts even have the capability to remotely rebuild machines that are switched off! Finally should you need one to one assistance we offer free multi-lingual telephone Technical support during UK business hours.
